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M4-ATX and function P1
By: accrox
Rank: Starfleet Ensign
Postings: 3
From: n/a
Posted: Sa Nov 28, 2009 - 10:53

Hi,
from some days the power supply M4-ATX (purchased 12/10/2009) of my carpc doesn't work in the function P1. (work only in P0 Angry)
This makes me waste a lot of time for tests.
The igniton 12v is good.
Do you have suggestions? Bios upgrade?
Or do I have immediately to send him/it for substitution?

thx
By: maxwen
Rank: Starfleet Lieutenant, Junior Grade
Postings: 14
From: n/a
Posted: Mo Nov 30, 2009 - 10:33

Hi

My first M3-ATX had the same problem.
If the failure is reproduceable I would return it for replacement.
Mine was replaced without problems and works now as expected.

regards max
By: accrox
Rank: Starfleet Ensign
Postings: 3
From: n/a
Posted: Mi Dez 02, 2009 - 04:27

Hi Max,
how many days to close your RMA?
tnx
By: maxwen
Rank: Starfleet Lieutenant, Junior Grade
Postings: 14
From: n/a
Posted: Do Dez 03, 2009 - 11:49

Hi

The M3-ATX was out of stock at that time so I had to wait longer.
But replacement in general is very fast (under 1 week if in stock)

Regards max
By: accrox
Rank: Starfleet Ensign
Postings: 3
From: n/a
Posted: Do Dez 10, 2009 - 07:16

Hi,
the m4-atx is returned from rma, i have immediately tested.
it doesn't work P1!!!!: Now after 5 second ignition on M4ATX start power on and immediately power off !!! Lips Sealed (25eur only for ship!!!)
Shocked
what to do for working well M4-ATX?
thx
accrox
By: admin
Rank: Starfleet Vice Admiral
Postings: 463
From: Germany
Avatar
Posted: Do Dez 10, 2009 - 08:02

We have sent you a M4-ATX, which we have tested before. Can you please check with the manual or the FAQ if you wire it correctly ?
 
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